Terms of service
Last Updated: June 2026
OVERVIEW
This website is operated by REOptify LLC. Throughout the site, the terms "we", "us", and "our" refer to REOptify. REOptify offers this website, including all information, tools, products, services, subscriptions, and resources available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, creating an account, purchasing a subscription, purchasing a service, submitting a service request, or otherwise using our website and services, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation visitors, customers, subscribers, account holders, merchants, vendors, partners, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features, tools, products, services, or content added to the current website shall also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer subscriptions, services, and account management functionality to our customers.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose nor may you violate any laws in your jurisdiction while using the Service.
You must not transmit any worms, viruses, malware, ransomware, or any code of a destructive nature.
A breach or violation of any of the Terms may result in immediate termination of your Services.
SECTION 2 - OUR PRODUCTS AND SERVICES
REOptify provides digital subscription services, digital professional services, consultations, CRM management, website management, SEO services, AEO services, platform support services, marketing asset creation, custom services, and related optimization services for real estate professionals.
All services are delivered digitally unless explicitly stated otherwise.
Descriptions of products, services, deliverables, timelines, and pricing are subject to change at any time without notice. While we strive to accurately describe all offerings, actual deliverables may vary based on project requirements, platform limitations, customer-provided information, and other factors outside our control.
REOptify does not guarantee specific search engine rankings, website traffic levels, lead generation results, conversion rates, business outcomes, revenue growth, or any other performance metrics resulting from the use of our services.
REOptify is an independent service provider and is not affiliated with, endorsed by, sponsored by, or operated by Sierra Interactive, BoldTrail, or any other third-party platform provider. All trademarks, logos, and platform names remain the property of their respective owners.
SECTION 3 - ORDERS, SUBSCRIPTIONS, AND SERVICE REQUESTS
By purchasing a subscription or submitting a service request through the Services, you authorize REOptify to provide the requested services in accordance with the applicable product or service description.
Subscription plans are billed on a recurring monthly basis unless otherwise stated. Customers may cancel subscriptions at any time through their account portal. Cancellation prevents future billing but does not result in a refund for the current billing period.
One-time service purchases may be subject to review before work begins. REOptify reserves the right to accept, decline, modify, or cancel any service request at its sole discretion.
Customers are responsible for providing complete, accurate, and timely information required for service fulfillment. Delays caused by missing information, unavailable platform access, third-party platform restrictions, or customer inaction may impact delivery timelines.
Customers agree to contact REOptify and attempt to resolve any billing dispute directly with us before initiating a chargeback, payment dispute, or payment reversal through their financial institution or payment provider.
SECTION 4 - ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
SECTION 5 - MODIFICATIONS TO SERVICES AND PRICING
Prices for our subscriptions and services are subject to change without notice.
We reserve the right at any time to modify or discontinue any product, service, subscription, feature, or offering without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of any service.
SECTION 6 - REFUNDS AND CANCELLATIONS
Refunds and cancellations are governed by our Refund & Cancellation Policy, which is incorporated into these Terms by reference.
SECTION 7 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, REOptify LLC, its owners, employees, contractors, affiliates, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
This includes, but is not limited to, loss of revenue, loss of profits, loss of business opportunities, loss of rankings, loss of leads, loss of website traffic, data loss, or service interruptions.
SECTION 8 - GOVERNING LAW
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
SECTION 9 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
REOptify LLC
Email: support@reoptify.com
Phone: 832-919-1119
Business Address:
11619 Forest Wind Ln
Houston, TX 77066
United States